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Emergencies don't wait, so neither should you.
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Medco ER
Our Values
At Medco, we recognize that our patients are human beings and not just an injury or illness. We maintain the values of integrity, truth, honesty, and respect and are dedicated to exemplifying these values in our care and communications with our patients, their families and among our own team.
Plano
3960 Legacy Dr., Plano, TX
Carrollton (temporarily closed)
2745 E. Beltline Road., Carrollton, TX 75006
Frisco (temporarily closed)
5600 Eldorado Pkwy., Frisco, TX
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WE ACCEPT MOST ER INSURANCE PLANS
All patients are welcome at any Medco ER facility and we will bill most commercial insurance plans on your behalf for services rendered. Medco ER does not accept Medicare, Medicaid or Tricare.
We do not practice “surprise” or balance billing and will work aggressively with your insurance company to ensure your claim is filed correctly for your level of ER care. If you have any further questions about your insurance, please visit one of our facilities or give us a call and we will be happy to help!
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Patient
Reviews
Krist Caldwell
21:09 05 Jun 22
Very fast and professional. All of the staff were pleasant and made being at the ER about as good as it can get. When I... get sick again, I’ll come back here.read more
Robin Cooper
05:14 01 Jun 22
We had the best experience! They are very attentive and made the best of the situation! Nurse Sarah was the best nurse... you could ask for and James was very welcoming. Dr. Swami was very informative and really helped us understand what was going on. Facts! A 10/10 experience!read more
Shane Jones
03:08 20 May 22
I was debating on which hospital to go to for a really bad eye infection and a friend recommended this ER. I was really... happy when I was in and out in 30-45 minutes, it was convenient, all of the employees were professional, helpful and courteous and did I say it was quick? No wait. A typical ER would have been at least 2-3 hours. They took my insurance, so thankfully my friend was there to make this recommendation and I’m glad she did. I would go again, of course, if necessary.read more
april morales
18:23 31 Mar 22
I went to this ER late at night, with some sharp pains in my upper arm. The staff was very friendly, the doctor and... nurse very helpful. They gave me a goody bag, and a list of recommended clinics for family care and specialty. They went out of their way to help me. The doctor was very clear, timely and understanding of my issue. This is the hands down the best care I have received. The people who helped me were Nurse Rebekah, Sherri, Andrew and DR. Vora. I would recommend this place to anybody.read more
Kelli Reid
14:28 29 Mar 22
Friendly, helpful staff. Very clean facility. We were seen quickly and the doctor was very sincere and took her time.... We had gone to another, closer urgent care center first but for some crazy reason that facility didn't do I.V.s. We then went to Medco and got the help we needed. So grateful for that!read more
Addison Emory
17:22 04 Dec 20
Before making my trip to Medco, I called and spoke with Katie. With this being an ER, I was concerned about being... around covid infected people and had a few questions about my symptoms. Katie was friendly as well as everyone working with me. They were quick to get me in (almost immediately) and were very professional. They made sure I was comfortable at all times and answered any question I had. This is by far the best ER/urgent care place I’ve been to and will definitely go back if I ever need to. Highly recommend!read more
Chad Heatley
19:02 02 Dec 20
Dr. Khan and his team are wonderful! I showed up late on a holiday with a dislocated shoulder and I was taken back... immediately. They took the time to fully analyze the situation to make sure the best course of action was taken as to minimize future risk of re-injury, and performed a textbook perfect example of a shoulder reduction. Also - for how uncomfortable a shoulder dislocation is Dr. Khan made it a lot better of an experience with great conversation and humor. I'd definitely recommend coming here if you're in need!read more
Julie Khan
15:13 02 Dec 20
We paid a late night visit to Medco ER in October. There was no wait, and check in was a breeze. What a difference... from a traditional ER! Dr. Nasir Khan was exceptional. He was thorough, thoughtful, and very knowledgeable. Further, he was kind and reassuring which made all the difference in an otherwise scary situation. The nurse who checked us out in the morning was also outstanding. It’s such a comfort to know we have such a great emergency facility right around the corner whenever we need it. Thank you, Dr. Khan and staff!read more
Erin Booke
21:22 23 Nov 20
I have been here twice for acute migraine and have been well taken care of. It’s clean, fast, quiet, not busy, and Dr... Vora and the nursing team take the time to listen and ask questions. They understand migraine very well. They explain every medication they give and the amounts given. Highly recommend.read more
Ryan Vale
19:32 19 Nov 20
Absolutely amazing place. In and out with MULTIPLE tests performed within an hour. Friendly. Quick. And for not having... health insurance were very upfront with their prices and no hidden fees. Definitely coming back here. Dr Vora and his team did an awesome job.read more
Vincent Terhune
19:52 16 Nov 20
Medco Plano ER is amazing! I have “White Coat Syndrome” so I am always super anxious at hospitals and Doctors offices.... The staff at Medco ER made me feel safe and at ease from the moment I walked through the doors. Dr. Vora and Rachel were extremely thorough in my examination and were both very friendly and personable. Highly recommended!read more
Vashon Williams
01:28 13 Nov 20
Doctor Vora, was excellent!!! I came in with severe back pain. Himself with staff took great care of me!!Very... respectful, and made me feel really comfortable.read more
Meghan Vlach
00:05 06 Nov 20
The nurses and doctor were very quick. Much faster than going to big hospital. Very courteous and efficient.
Jennifer Nuehring
21:38 02 Nov 20
Great Experience all around. I brought my daughter in for a suspected broken finger. We were taken to the back right... away and seen by the nurse. She was so sweet, after she took my daughters vital signs she got her a juice and snack. The radiology tech gave her a warm blanket cause she was so cold and she loved that. Dr. Vora had great bedside manner and explained everything that was going to happen. I will definitely be recommending this office to my family and friends.read more
Bj Grounds
18:42 15 Oct 20
I came to the clinic for a covid testing and have never experienced more pleasant staff and organization. Very thorough... and great bedside manor. Dr. Vora was wonderful and was thorough in his examination as well. Great place!!read more
Ahmed Badri
16:07 21 Sep 20
It is very hard to explain that a visit to the ER is a great experience however Medco and the great staff there made it... a great experience.Very professional, quick and easy check in process, quick to complete analysis and diagnose of the issue.Treatment worked and never had to visit a doctor again for the same issue.Cost was explained and agreed to before starting the process.read more
Longmatey 80
17:03 19 Sep 20
Attention all - This place is a fraud.If you have endless amounts of money, go for it, if you are everyone else...... this place is a fraud.This place will NOT bill your insurance and you will be hit with thousands of dollars of "HIDDEN" fees that they claim they do not do. In fact, they have you sign paper work that says they will not send you hidden fees... then you flip a page and they have some pricing ranges for their hidden fees. Minimally, you will get out of here for $1800 with or without insurance.DO NOT GO HERE....That being said, the staff was nice even when I got mad at them for trying to swindle me into a bad deal.Just avoid these frauds at Medco.read more
Jill Spencer
23:22 18 Sep 20
ER visits are never fun especially at 4:00 am, however I went to MedCo ER Plano recently and received exceptional care.... I called prior to going to the ER and spoke with a receptionist and nurse who were very kind and helped me make my decision to come into the ER. Dr. Passi was thorough & patiently explained my care. The RN, who took care of me was the best!! A shout out to the receptionist too, extremely thoughtful. Highly recommend this ER to anyone who wants, quick, caring & professional service.read more
Kevin Cooper
23:34 08 Sep 20
My daughter's patient experience at Medco ER & Urgent Care following a soccer injury last weekend was incredible. She... fell during a Labor Day soccer tournament on a late Friday afternoon when all the doctors offices were closed. We were in and out with a wrist X-ray and splint in close to 35 minutes with individualized care from a hands-on team of physician, nurse, and radiation tech which was incredible- all with NO WAIT. A radiologist read our X-ray which was also reassuring. Dr. Frank, Diana, Missy and Rachel provided fantastic care and compassion during our family's time of need. The team was on the ball in every aspect of the visit and the facility was spotless. Medco even sent me a link with the digital X-rays so we can follow up with an orthopedist if needed down the road.read more
Chris Gebhardt
15:38 15 Jul 20
Went in for quick treatment on an injury and didn't want to be stuck in a crowded waiting room. I was seen right away... and Dr Lee was courteous and professional. I wish ER visits were not so expensive, but that's another matter.read more
ilham chakir
03:08 09 Jul 20
Great service with little to no waiting time. Nice staff. Highly recommend
Susan Botana
23:01 07 Jul 20
Had an allergic reaction to something, still not sure what, but was noticing body and facial swelling at 2am. I arrived... to Medco at 3am and was immediately escorted to the back. The team was efficient and kind, quickly getting me medicine. I stayed for 5 hours for observation and in that time the staff was amazing. They even ordered me breakfast from The Original Pancake House! Dr. Vora was great even making sure that all my medication was safe for me to continue to breastfeed when I returned home. I would definitely reccomend Medco, especially for 24 hour care!read more
Sammer Arif
02:26 06 Jul 20
I went in on a Sunday at 1030am and immediately got started with testing for my issue. Within an hour and a half and 3... different tests later Dr. Passi and Karla got to the bottom of it and determined what I had.They give me an antibiotic through IV and then by 1pm I was discharged.The staff was extremely nice and professional, the facilities were clean and they had all the labs and tools to do what was needed right then and there.I am extremely impressed!Hopefully not, but if ever need urgent ER care again I would definitely return.read more
Vicky Pierce
20:30 27 Jun 20
My daughter, Alex, was bit by a cat and I knew she needed medical attention. It was after hours and I wasn’t sure what... to do. I googled urgent care facilities and saw Medco located in Plano at Legacy and Coit. I called to see if we needed an appointment or if there would be a wait. From the first call, I could tell this facility was a good fit. The receptionist was personable and sweet and told us to come right in. Arriving, I noticed how large the clinic was and how clean and nice everything looked inside. We didn’t have to wait long at all before we were given a room and seen by Dr. Passi. He was so kind and took great care of my daughter. I had questions a few days later and called. I was told the doctor would call me back. And to my surprise, within minutes, he did! Answered all my questions and told me to call again if I had any further questions. Dr Passi is fabulous and this is now my go-to clinic. It is both urgent care and ER 24/7 for when you need it!read more
Mark Steele
14:48 26 Jun 20
The team and staff at my visit yesterday to Medco ER made my visit as comfortable as it could possibly be given the... circumstances i came in under. The facility was incredibly clean, and (in this time right now with Covid 19 making being on the incline again) all precautions were taken to make sure areas and instruments were sanitized, and I was given everything i needed to feel safe. I had the privilege of being under the care of Dr. Vora and his staff Karla, Catherine and Maureen. Everything seemed to go seamlessly and I was always informed of what was being administered to me, the time expectation and what they felt was the best option, while also asking what my expectation for my visit was. I was never pushed to do anything if felt would make me uncomfortable, however the treatment I was given let me feel safe going home knowing that they did everything they could to make sure I was in good health. I am feeling significantly better today, and I honestly believe I have their team to thank for it. I would gladly revisit this facility prior to going anywhere else for my medical care. In addition, Dr. Vora took time out of my treatment to just talk with me concerning things that weren't necessarily relevant to my existing conditions, but made me feel much more at ease while being there. Based on previous experiences in full hospital emergency rooms, and other stand alone emergency rooms, I came in the with the expectation of being given some medication and hopefully a diagnosis, but i left with re-assurance and much more. The financial team is doing everything that they need to do to ensure my bill is as low as it can be, and again I would gladly put myself in their care before considering anywhere else.read more
Dennis Mccartney
20:29 25 Jun 20
Dr Nasir Khan is an amazing dr wish he was my primary care dr he’s so personable and you can tell he has passion about... helping patients. This establishment is amazing and I would highly recommend going here if you need to.read more
Stacy Walker
16:34 17 Jun 20
I had a J hook embedded in my right index finger at 8 am on a Wednesday morning during COVID. I entered the facility... and was immediately greeted by a welcoming and sympathetic front office staff. Dr. Khan and his staff were amazing. Getting it out of my finger was no easy task and they were so gentle and kind AND were able to extract "the foreign object" (as my nurse Karla called it) from my finger. THANK YOU THANK YOU THANK YOU to the entire staff at MedCo Plano Staff. FIVE STARSread more
Tom Chialastri
01:47 19 Mar 20
As soon as we arrived and began filling out forms, we were face to face with Dr. Brown. Examination, blood draw and... results in 30 min! This has never been my experience in any ER. All of the staff (front desk, rad tech, RN) were attentive, kind, and professional. This place is the best!read more
G B
15:06 04 Mar 20
Great local ER for no-wait personal care. Everyone is friendly, the docs are knowledgeable, and billing practices are... fair. In all, three generations of my own family have used this ER by now, and every time we've gotten the help we needed in a very professional manner.read more
ellena jackson
17:26 09 Feb 20
Dr. Khan and the nurses were really helpful with my care today! They went through each step, as it’s something I love... so that patients feel more comfortable. Definitely recommend this place as they were quick and attentive!read more
Sherae Harding-Griffin
07:47 12 Jan 20
The team in the Frisco location is the best in town! I’ve had the occasion to visit for my own heel sprain just before... their grand opening and was so impressed, that when a family member traveling to the area from out of state on business suddenly became ill during her meetings; I knew exactly where to take her at the moments notice. Thank you Dr. Khan and Nurse Jessica for your incredible bedside manner, care, and concern. You guys rock!read more
Amy Coffman
03:35 27 Dec 19
Unfortunately work had to bring me today due to being so ill. I can not thank Dr Lee enough for being so patient and... compassionate with me. I honestly felt horrible and he didn’t give up he went above and beyond to do what he could to get me feeling better. You don’t find many doctors these days that will take the time to help you get to feeling better you normally get a doctor that goes by there option on how they think u are feeling and should be feeling. Dr Lee was not like this he actually cared and was determined to make sure I got to feeling better and wasn’t gonna stop till he did. The whole staff was amazing and attentive didn’t make meFeel like I was a burden. I definitely recommend anyone feeling under the weather to use them they actually care.read more
Ritesh Patel
23:46 28 Nov 19
Excellent, friendly staff and great service/treatment. Highly recommended. They even followed by calling me a few days... later. I was impressed.read more
Leslie D
21:55 26 Nov 19
This is the second time I've taken my son to Medco and he won't go anywhere else. I agree. In and out in record time... and the staff is amazing, could not ask for better service or care. Dr. Vora is an outstanding physician and immediately made my son completely at ease. Very impressed with the follow up too!read more
Craig Burma
22:23 13 Aug 19
Wow!!! What wonderful service and expertise. So fast, so efficient, so complete and so helpful!!! And a bag of swag to... go out with. Seriously I would drive 50 miles extra to see them. And the best part is they are right down the street.read more
