Like many others, you may be wondering about the wisdom of coming to the ER during the COVID-19 pandemic. Your safety and health are our #1 priority at Medco ER & Urgent Care. We feel it is a privilege to serve you with extensive safety measures in place. Providing quality healthcare round-the-clock is our passion, and we do it with an eye to excellence.
You’ve probably heard the stories of people who have stayed home with serious medical conditions—like heart attack, stroke, pneumonia or diabetic crisis—rather than “risk” going to the emergency room. “We strongly discourage the idea of not going to the ER because of the chance of catching coronavirus,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora. “With stringent sanitizing practices and carefully thought-out safety precautions in place at Medco, there’s no reason to fear going to the emergency room when you need it.”
Negative Pressure Room
When it comes to treating patients safely in a sterile environment, preparation is key. And Medco ER has been prepared for infection control using some of the most advanced technology. One example of this is our specialized Negative Pressure Room, which helps to prevent airborne diseases (such as Flu and COVID-19) from escaping the room and infecting other people.
Here’s a peek at some of the other protocols we’ve implemented to ensure you will receive top quality care in a sanitized, safe and secluded environment.
As soon as you walk in the freshly sanitized, touch-free door, you will find a secure processing center complete with hand sanitizers, masks and an intake specialist who will screen you for fever and symptoms.
Safe waiting area
If you have a non-COVID-19 related health concern, you may be seated in our clean waiting area arranged to help you distance from other patients. If possible, you may be escorted to your newly sanitized exam room to wait instead.
We have a protocol for separating any cases that are suspected to be COVID-19 related. If you enter with a non-COVID condition, you can be assured that you will be kept completely separated from any other cases and that every precaution will be taken to ensure your health and safety. Our rigid infection control practices follow the highest standards possible to maintain the safety of everyone in the clinic.
Sanitized exam room
Each patient will have access to a freshly cleaned exam room. In your sanitary, enclosed environment, you can finish filling out the paperwork and be seen by your board-certified physician. If diagnostic tests are needed, you can wait in your room for the rapid results and then speak to your physician about treatment options.
Personal protective equipment (PPE)
Our team of caring professionals has access to the personal protective equipment needed to keep us and our patients safe from the spread of contagion. We are practicing the recognized guidelines for safe measures including masks, gloves and eye protection, when needed.
Should I come in just for a common condition like a UTI or dehydration?
If you are suffering from a common medical condition and need to see a doctor right away, Medco ER & Urgent Care is open day or night to serve you. We are here to apply our experience to all kinds of medical concerns. Our Plano location has easy access and is open 24/7. You can trust us with your healthcare needs.
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road.
Call us @ 469-392-4000.