Which is Better: Hospital Emergency Departments or Freestanding ERs?

What is the difference between hospital-attached emergency departments and freestanding emergency rooms? For many patients, long lines, understaffing, and inefficient procedures make hospital ERs less appealing than freestanding ERs. At Medco ER in Plano, TX, we offer some of the best options in healthcare to address your urgent and emergent medical conditions.
No Wait Health Care
Freestanding emergency rooms often have a great staff-to-patient ratio, meaning you will have little-to-no wait time when you arrive at the facility. At Medco ER, you can expect to be shown into a private exam room within minutes upon arrival. Any paperwork will be done there and the doctor will be in shortly to see you. We’ll work to get you in and out as fast as possible.
Board-Certified Physicians
Hospital EDs make extensive use of physician assistants, CNPs, medical assistants and RNs to do much of the intake, diagnostic and testing work.
“At Medco ER, there is always a board-certified physician ready to diagnose and to treat your urgent medical conditions,” said Medco ER’s Medical Director, Dr. Nasir Khan. “We staff experienced emergency physicians to be available any time day or night.”
Round-the-Clock Availability
Both Hospital EDs and freestanding ERs are open 24/7, all day and night throughout the year. But hospitals close many services in the late hours. Freestanding ERs continue to offer a full range of services regardless of the hour.
Fast Testing Services
Medco ER offers instant access to testing, labs and pharmaceuticals. Our rapid-results labs have fast turnaround to let you know if you have flu, COVID 19 or other condition. Our in-house CT scans, X-rays and ultrasounds are readily available. In addition to being a time saver, this potential of having a one-stop shop for all your medical needs offers enviable convenience to patients.
No Balance Billing
Billing surprises that come at the end of treatment are never welcome after you’ve been sick or injured. At Medco ER, we don’t add to the balance at the end but are upfront about our fees when you arrive. In addition, we work for you to advocate for lower costs when possible.
Bottom Line: You Win!
In the battle of the hospital-attached emergency departments versus the freestanding emergency rooms, the patient is the winner. Competition has forced the systems to become more efficient, and that can only spell good news for you when you need prompt medical care.
Depending on the severity of your condition, freestanding ERs make a great choice when you need fast help from a board-certified physician with easy access to labs and tests. Medco ER is proud to offer some of the best medical help in the area.
Get Help Fast at Medco ER
When you need urgent or emergency care, you can rest assured that Medco ER is open 24/7 every day of the year and will get you in with little-to-no waiting time. Our board-certified physicians are ready to go to work fast to help you on the road to recovery.
Plano: 3960 Legacy Drive, Plano, TX 75023 (on the corner of Legacy and Coit Road)
Call us @ 469-747-0370
The 7 Biggest Advantages of a Freestanding ER Over a Hospital ER

Have you ever wondered how a freestanding emergency room differs from an attached hospital ER? The answers may surprise you.
In recent years, freestanding ERs have skyrocketed in popularity in the greater Dallas Fort Worth region as people realize the landslide of advantages freestanding ERs offer over hospital ERs. Since freestanding ERs can address almost all common emergency conditions that you or your family may encounter, the benefits are worth noting.
Here are the top 7 advantages of a freestanding ER:
1. No wait time
Emergencies don’t wait and neither should you. Waiting in a crowded, possibly germ-filled waiting room is a chore that the freestanding ERs have eliminated. Within minutes upon your arrival, you can be shown to a private room. A physician will be immediately alerted to your needs. Our locations are squeaky clean and we always keep patients at safe distances from one another.
2. More face-to-face time with the doctor
Less time waiting and more time spent talking with the doctor is one of the most important benefits of going to a freestanding ER. “Our patients are our top priority. We make sure we can spend all the time you need to make sure you get some of the highest quality care available,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora.
3. Board-certified physicians standing by
Unlike hospital ERs, you won’t be seen by a physician assistant (PA), medical assistant (MA) or a certified nurse practitioner (CNP). At Medco ER & Urgent Care, you have immediate access to a board-certified physician with years of experience in treating emergency conditions.
4. On-site imaging equipment and labs
Our fast-result labs are available on-site to aid in proper diagnostic and treatment. Getting the answers right away for your medical questions can help speed you on the way to recovery. Cardiac labs are available to diagnose urgent heart conditions. Imaging equipment such as X-rays, EKG and ultrasounds are in-house for fast and accurate diagnosis of your medical condition.
5. Efficient billing
We accept most insurance plans at Medco ER & Urgent Care. Our billing department understands the ins and outs of a myriad of insurance benefits and billing requirements. We will work with you to provide all the help you need to understand your bill and the next steps to take. We do not bill patients for the difference between in-network and out-of-network reimbursement, so there are no unwelcome surprises in your bill.
6. Concierge service
Our hospitality service offers complimentary beverages and snacks. The person who drove you or accompanied you will appreciate our clean waiting room stocked with refreshments. If appropriate, you may also enjoy snacks and a sports drink to unwind and rehydrate during your visit.
7. Courtesy call directly from the doctor after your ER visit
You will be pleased to receive a follow-up phone call from your doctor after you visit our emergency room. We want to track your progress and make sure you are on your way to feeling better.
Which freestanding ER should I go to?
When it comes to receiving fast, friendly and excellent medical care, it’s important to choose the freestanding ER with a stellar reputation. At Medco ER & Urgent Care, we’re proud of our top star ratings that showcase our quality healthcare services.
When you are dealing with an emergency or urgent condition, you need the freestanding ER that’s readily available. “We’re open 24/7 every day of the year to make sure you have the quality care you need at just the right time,” said Dr. Vora.
Where can I find a Medco ER & Urgent Care?
For fast medical help, Medco ER & Urgent Care is available in two convenient locations close to home and work. Visit us any time at:
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road. Call us @ 469-392-4000.
- Frisco: 5600 Eldorado Parkway across from McDonald’s and Costco. Call us @ 469-392-4100.