Like many others, you may be wondering about the wisdom of coming to the ER during the COVID-19 pandemic. Your safety and health are our #1 priority at Medco ER & Urgent Care. We feel it is a privilege to serve you with extensive safety measures in place. Providing quality healthcare round-the-clock is our passion, and we do it with an eye to excellence.
You’ve probably heard the stories of people who have stayed home with serious medical conditions—like heart attack, stroke, pneumonia or diabetic crisis—rather than “risk” going to the emergency room. “We strongly discourage the idea of not going to the ER because of the chance of catching coronavirus,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora. “With stringent sanitizing practices and carefully thought-out safety precautions in place at Medco, there’s no reason to fear going to the emergency room when you need it.”
Negative Pressure Room
When it comes to treating patients safely in a sterile environment, preparation is key. And Medco ER has been prepared for infection control using some of the most advanced technology. One example of this is our specialized Negative Pressure Room, which helps to prevent airborne diseases (such as Flu and COVID-19) from escaping the room and infecting other people.
Here’s a peek at some of the other protocols we’ve implemented to ensure you will receive top quality care in a sanitized, safe and secluded environment.
As soon as you walk in the freshly sanitized, touch-free door, you will find a secure processing center complete with hand sanitizers, masks and an intake specialist who will screen you for fever and symptoms.
Safe waiting area
If you have a non-COVID-19 related health concern, you may be seated in our clean waiting area arranged to help you distance from other patients. If possible, you may be escorted to your newly sanitized exam room to wait instead.
We have a protocol for separating any cases that are suspected to be COVID-19 related. If you enter with a non-COVID condition, you can be assured that you will be kept completely separated from any other cases and that every precaution will be taken to ensure your health and safety. Our rigid infection control practices follow the highest standards possible to maintain the safety of everyone in the clinic.
Sanitized exam room
Each patient will have access to a freshly cleaned exam room. In your sanitary, enclosed environment, you can finish filling out the paperwork and be seen by your board-certified physician. If diagnostic tests are needed, you can wait in your room for the rapid results and then speak to your physician about treatment options.
Personal protective equipment (PPE)
Our team of caring professionals has access to the personal protective equipment needed to keep us and our patients safe from the spread of contagion. We are practicing the recognized guidelines for safe measures including masks, gloves and eye protection, when needed.
Should I come in just for a common condition like a UTI or dehydration?
If you are suffering from a common medical condition and need to see a doctor right away, Medco ER & Urgent Care is open day or night to serve you. We are here to apply our experience to all kinds of medical concerns. Our Plano location has easy access and is open 24/7. You can trust us with your healthcare needs.
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road.
Call us @ 469-392-4000.
We’ve all seen the memes to combat the coronavirus scare that’s paralyzing the world: “Keep Calm and Wash Your Hands,” and there is a lot of truth to that glib comment. Social media has unending anecdotal remarks to offer in the never-ending quest to keep yourself and your children healthy during this busy flu and coronavirus season. But what do the medical experts have to say?
We’ve compiled our 5 best suggestions for staying healthy and avoiding the flu or coronavirus.
1. Wash your hands the right way
Yes, everyone knows we need to wash our hands frequently during flu season, but it might be a surprise to hear that very few adults do it correctly. Begin with warm water and plenty of soap. Make sure to wash the backs of the hands and the fingernails as well. Wash for 20 seconds, or two rounds of “Happy Birthday.” Use a paper towel to turn off the faucet and to open the door.
Take time to remind and reteach your children how to wash the right way and quiz them on opportunities they have at school to wash and to use hand sanitizer. “Hand washing is the #1 way to get rid of coronavirus germs,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora.
2. Cover up
When you sneeze or cough, use a tissue or cover your mouth with your elbow to block microscopic particles from becoming airborne. Wash or sanitize after sneezing. Some people have opted to wear medical masks in public to reduce the risk of exposure.
3. Avoid contact
Avoid touching your face – eyes, nose, mouth – to reduce the risk of receiving or transmitting germs. If you are sick, stay home and avoid contact with others. Don’t share eating utensils or glasses. Use your own towels, bedding and clothes and keep them clean. If you know someone who is sick, avoid that person until he or she has been fever-free for at least 24 hours.
4. Build up your immune system
Diets high in refined sugars and starches can weaken immune systems. Limit the amount of sugars and empty carbs you and your children are consuming and opt instead for extra vegetables and fruits at mealtimes and as snacks.
Consider adding foods rich in:
- Vitamin C – kiwis, lemons, Brussel sprouts, broccoli, strawberries, oranges
- Zinc – dairy, eggs, meat, whole grains, legumes, nuts
5. Develop clever ways to protect your hands from germs
Think through your day. Do you have to touch elevator buttons to get to work? Do you ride an escalator or travel a lot of stairs? Does your store or ATM have a touch screen? Do you share a keyboard with others? How many public doors do you have to open as you go about a typical work day? Do you look at a menu at the restaurant? Begin strategizing how to get through your day with less contact with public surfaces. Do the same for your child.
Gloves, tissues, paper towels, a pencil and other devices can provide a layer of protection as you navigate. A natural antibacterial spray for the air, such as tea tree oil and water, can help cut down airborne germs. And, of course, don’t forget the hand sanitizer for times you have to touch a public surface and don’t have a chance to wash.
When should I go to the ER?
A common variety of flu can be treated with rest, fluids and staying home. Over-the-counter fever reducers, cough suppressants and decongestants may provide some relief. However, secondary infections such as bronchitis and pneumonia can crop up and they require prompt medical attention. As a general rule, if you are still feeling bad after 3 days, seek medical help. If you are having difficulty breathing or have become too dehydrated, go to the nearest emergency room (ER) immediately.
With the coronavirus, symptoms can manifest anywhere from 2 to 14 days after exposure. If you think you or your child may have contracted this virus, go to the nearest ER immediately. “Because the coronavirus requires containment and medical supervision, it is important that you tell your doctor right away if you think you have contracted the virus,” said Dr. Vora. “Include any information about recent travels and any exposure you may have had.”
Warning signs of coronavirus / COVID-19 include:
- Shortness of breath or breathing difficulties
Where can I find help for the flu or virus?
For fast medical help, Medco ER & Urgent Care is available in two convenient locations. We’re always open, day and night, even on holidays. Within minutes of arriving, you will be ushered into a private room and will receive prompt care from a board-certified physician.
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road. Call us @ 469-392-4000.
- Frisco: 5600 Eldorado Parkway across from McDonald’s and Costco. Call us @ 469-392-4100.