Like many others, you may be wondering about the wisdom of coming to the ER during the COVID-19 pandemic. Your safety and health are our #1 priority at Medco ER & Urgent Care. We feel it is a privilege to serve you with extensive safety measures in place. Providing quality healthcare round-the-clock is our passion, and we do it with an eye to excellence.
You’ve probably heard the stories of people who have stayed home with serious medical conditions—like heart attack, stroke, pneumonia or diabetic crisis—rather than “risk” going to the emergency room. “We strongly discourage the idea of not going to the ER because of the chance of catching coronavirus,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora. “With stringent sanitizing practices and carefully thought-out safety precautions in place at Medco, there’s no reason to fear going to the emergency room when you need it.”
Negative Pressure Room
When it comes to treating patients safely in a sterile environment, preparation is key. And Medco ER has been prepared for infection control using some of the most advanced technology. One example of this is our specialized Negative Pressure Room, which helps to prevent airborne diseases (such as Flu and COVID-19) from escaping the room and infecting other people.
Here’s a peek at some of the other protocols we’ve implemented to ensure you will receive top quality care in a sanitized, safe and secluded environment.
As soon as you walk in the freshly sanitized, touch-free door, you will find a secure processing center complete with hand sanitizers, masks and an intake specialist who will screen you for fever and symptoms.
Safe waiting area
If you have a non-COVID-19 related health concern, you may be seated in our clean waiting area arranged to help you distance from other patients. If possible, you may be escorted to your newly sanitized exam room to wait instead.
We have a protocol for separating any cases that are suspected to be COVID-19 related. If you enter with a non-COVID condition, you can be assured that you will be kept completely separated from any other cases and that every precaution will be taken to ensure your health and safety. Our rigid infection control practices follow the highest standards possible to maintain the safety of everyone in the clinic.
Sanitized exam room
Each patient will have access to a freshly cleaned exam room. In your sanitary, enclosed environment, you can finish filling out the paperwork and be seen by your board-certified physician. If diagnostic tests are needed, you can wait in your room for the rapid results and then speak to your physician about treatment options.
Personal protective equipment (PPE)
Our team of caring professionals has access to the personal protective equipment needed to keep us and our patients safe from the spread of contagion. We are practicing the recognized guidelines for safe measures including masks, gloves and eye protection, when needed.
Should I come in just for a common condition like a UTI or dehydration?
If you are suffering from a common medical condition and need to see a doctor right away, Medco ER & Urgent Care is open day or night to serve you. We are here to apply our experience to all kinds of medical concerns. Our Plano location has easy access and is open 24/7. You can trust us with your healthcare needs.
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road.
Call us @ 469-392-4000.
Have you ever wondered how a freestanding emergency room differs from an attached hospital ER? The answers may surprise you.
In recent years, freestanding ERs have skyrocketed in popularity in the greater Dallas Fort Worth region as people realize the landslide of advantages freestanding ERs offer over hospital ERs. Since freestanding ERs can address almost all common emergency conditions that you or your family may encounter, the benefits are worth noting.
Here are the top 7 advantages of a freestanding ER:
1. No wait time
Emergencies don’t wait and neither should you. Waiting in a crowded, possibly germ-filled waiting room is a chore that the freestanding ERs have eliminated. Within minutes upon your arrival, you can be shown to a private room. A physician will be immediately alerted to your needs. Our locations are squeaky clean and we always keep patients at safe distances from one another.
2. More face-to-face time with the doctor
Less time waiting and more time spent talking with the doctor is one of the most important benefits of going to a freestanding ER. “Our patients are our top priority. We make sure we can spend all the time you need to make sure you get some of the highest quality care available,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora.
3. Board-certified physicians standing by
Unlike hospital ERs, you won’t be seen by a physician assistant (PA), medical assistant (MA) or a certified nurse practitioner (CNP). At Medco ER & Urgent Care, you have immediate access to a board-certified physician with years of experience in treating emergency conditions.
4. On-site imaging equipment and labs
Our fast-result labs are available on-site to aid in proper diagnostic and treatment. Getting the answers right away for your medical questions can help speed you on the way to recovery. Cardiac labs are available to diagnose urgent heart conditions. Imaging equipment such as X-rays, EKG and ultrasounds are in-house for fast and accurate diagnosis of your medical condition.
5. Efficient billing
We accept most insurance plans at Medco ER & Urgent Care. Our billing department understands the ins and outs of a myriad of insurance benefits and billing requirements. We will work with you to provide all the help you need to understand your bill and the next steps to take. We do not bill patients for the difference between in-network and out-of-network reimbursement, so there are no unwelcome surprises in your bill.
6. Concierge service
Our hospitality service offers complimentary beverages and snacks. The person who drove you or accompanied you will appreciate our clean waiting room stocked with refreshments. If appropriate, you may also enjoy snacks and a sports drink to unwind and rehydrate during your visit.
7. Courtesy call directly from the doctor after your ER visit
You will be pleased to receive a follow-up phone call from your doctor after you visit our emergency room. We want to track your progress and make sure you are on your way to feeling better.
Which freestanding ER should I go to?
When it comes to receiving fast, friendly and excellent medical care, it’s important to choose the freestanding ER with a stellar reputation. At Medco ER & Urgent Care, we’re proud of our top star ratings that showcase our quality healthcare services.
When you are dealing with an emergency or urgent condition, you need the freestanding ER that’s readily available. “We’re open 24/7 every day of the year to make sure you have the quality care you need at just the right time,” said Dr. Vora.
Where can I find a Medco ER & Urgent Care?
For fast medical help, Medco ER & Urgent Care is available in two convenient locations close to home and work. Visit us any time at:
- Plano: 3960 Legacy Drive on the corner of Legacy and Coit Road. Call us @ 469-392-4000.
- Frisco: 5600 Eldorado Parkway across from McDonald’s and Costco. Call us @ 469-392-4100.