For many people, the coronavirus pandemic has caused concerns about receiving safe medical treatment. However, visiting the ER in times of need is quite appropriate and safe. At Medco ER & Urgent Care, we made extra efforts to adhere to the safety guidelines recommended by the Center for Disease Control (CDC) during the height of COVID-19. We have also taken extraordinary measures to make sure our patients have safe medical care and efficient access to top quality care in a timely fashion.
“We pride ourselves on our excellent, safe medical care, even during unusual times of pandemic,” said Medco ER & Urgent Care’s Regional Medical Director, Dr. Tariq Vora. “If you have an urgent medical condition, don’t hesitate to come in and be seen by one of our board-certified physicians. You can be confident anytime in the care you receive here.”
What conditions are considered an emergency?
Any type of serious symptoms such as shortness of breath, numbness, abdominal pain, chest pain, loss of consciousness, and/or atypical headache are some common reasons to seek immediate medical attention at the nearest emergency room.
Medical problems we commonly treat at Medco ER include:
- Chest pain
- Abdominal pain
- Broken bone
- Sprains and strains
- Lacerations, scrapes or cuts
- Upper respiratory infection
- Respiratory distress
- Back pain
- Foreign object in body
- Circulation concerns
- Pregnancy complications
- Burns or wound care
- Diabetes complications
- Renal failure
- Blood in urine or stool
- High blood pressure
- Mental and behavioral health concerns
- Flu or virus
- Allergic reactions
- Uncontrolled diarrhea and vomiting
- Animal bites
Additionally, anyone suffering with symptoms of COVID-19 should seek safe medical care. Symptoms vary but can include: fever, chills, cough, shortness of breath, fatigue, muscle aches, neck ache or stiffness, headache, loss of taste or smell, sore throat, congestion, nausea, vomiting, or diarrhea.
COVID-19 symptoms considered an emergency by the CDC include:
- Trouble breathing
- Persistent pain or pressure in chest
- New confusion
- Inability to wake or stay awake
- Bluish lips or face
“We are always here for you,” said Dr. Vora. “If you are unsure about a medical emergency or even something minor, we can perform a preliminary examination and determine the next steps in terms of diagnostics and treatment. With advanced imaging equipment and lab tests, we’re prepared to safely treat both medical emergencies and minor conditions with expert care.”
Negative Pressure Room
Using some of the latest technology, we have an exam room that is designed with negative pressure environmental controls. This helps contain any viruses, bacteria or airborne contaminants and keeps them from spreading throughout the facility.
Other safety protocols
In our continued, aggressive response to COVID-19, we have safety protocols in place to make sure our patients are protected against viruses and germs as best as possible. Here are some of our safety measures:
- N95 masks and room sanitization in the facility
- Personal protective equipment (PPE) for the entire staff
- Aggressive screening measures right at the entrance
- Regular staff screening with daily bodily temperature recording
- Clean waiting areas for patients & visitors
- Social distancing
- Designated areas for patients presenting for COVID-19 screening
- Rigorous cleaning and disinfection protocols
Come Right Away to Medco ER & Urgent Care
If you or people you love are experiencing symptoms of an urgent medical condition, don’t hesitate to come in for fast and expert help at Medco ER & Urgent Care. We’re open 24-hours a day to make sure you can get the medical care you need with little or no waiting time.
- Plano location:
3960 Legacy Drive, Plano TX 75023 (on the corner of Legacy and Coit Road)
Call us @ 469-392-4000
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